About

We are an independent distributor of AIM International, Inc. Foster’s Health is a small, South African-based startup that believes in the products we are making available to you. Even though we are still a fresh face in this competitive sphere, we aim to deliver a high level of professionalism while maintaining strong relations with those who choose to bring their business to us.

Customer satisfaction and customer support are two of the main pillars on which our development rests. It is for this reason that we have firm privacy, money-back and security policies in place. Below we expand on our privacy and money-back policies, as well as provide information about shipping. To view our security policy, please follow this link: Security

Privacy Policy

Foster’s Health is an online commerce store that requires an array of sensitive information on completion of a purchase. Due to the delicate nature of the details provided (name, physical address, phone number, email address and credit card details), we strictly do not disclose this data to any party other than The AIM Companies™ (the official manufacturer of all products available through Foster’s Health and the company through which orders are placed). This means that we do not give this information away, we do not sell this information and we do not make this information available to any other individual and/or business.

Foster’s Health does not collect any data discretely, implying that all data one may provide to us is explicitly asked for. If you do choose to provide us with your data (such as the data required for the completion of the checkout process), we manage it in a very secure method. For more information on how your provided data is kept safe, please view our security policySecurity

Money-back Guarantee

The purchase of all AIM products comes with a 100% satisfaction guarantee. If you experience dissatisfaction of any kind with a product, the product may be returned to the company. If said product is returned within 30 days of the original purchase, a full refund (not including initial shipping fees) or product exchange will be awarded to you. Refunds are limited to one bottle of product per purchase.

If, in the rare case, product is damaged during the shipping process from the company, this product will be replaced. The condition for this replacement, however, is that the correct claim procedure is undertaken. If you receive damaged product/s directly from shipping, please email us at info@fostershealth.com within THREE DAYS OF RECEIPT OF ODER.

Under the circumstances where one does not receive their order within 10 working days, please email us at info@fostershealth.com and we will try to rectify this as swiftly as possible.

Before immediately returning a product, we recommend that you reach out to us and express any concerns you may have. We would love to resolve any and all issues as quickly and simply as possible!

Shipping

Private shipping for South Africa is done through Dawn Wing couriers, in which your products will be delivered directly to the shipping address provided on our “Checkout” page. Delivery via Dawn Wing couriers can take up to 72 hours, excluding weekends. Shipping costs are based on weight according to the below-guidelines:

0-3 kg …… R 103.00

4 kg ……… R 136.00

5 kg ……… R 169.00

6 kg ……… R 202.00

7 kg ……… R 235.00

8 kg ……… R 268.00

9 kg ……… R 301.00

10 kg ……. R 334.00

11 kg ……. R 367.00

12 kg ……. R 400.00

13 kg ……. R 433.00

14 kg ……. R 466.00

15 kg ……. R 499.00

If an order totals R3300.00 or more, there will be a 50% discount on shipping fees.

A tracking number will be emailed to you once you have finalised your order.

For alternate shipping options, such as collection from a Post Office, collection from the head office in Roodepoort or collection from the warehouse in Germiston, please email us at info@fostershealth.com.